Cookie Policy

This Cookie Policy explains how Thintent ("we", "us", or "our") uses cookies and similar technologies when you visit our website and use the Thintent platform. It explains what these technologies are, why we use them, and your rights to control their use. This policy should be read alongside our Privacy Policy.

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website operators information about how the site is being used.

Cookies can be "session" cookies (which are deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).

Essential Cookies

These cookies are strictly necessary for the platform to function and cannot be disabled. Without them, core features would not work.

• Authentication — keeping you logged in to your account during your session
• Session management — maintaining your session state as you navigate the platform
• Security — CSRF protection and other security measures
• Preferences — remembering essential settings required for the platform to operate

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as:

• Remembering your display preferences and settings
• Storing your preferred language or region
• Remembering previous actions (e.g., form inputs) so you don't need to re-enter them

Analytics Cookies

These cookies help us understand how visitors interact with the platform so we can improve the user experience:

• Pages visited and time spent on each page
• How you arrived at our site (referral source)
• General usage patterns and navigation flow
• Error and performance monitoring

Analytics data is aggregated and does not personally identify you. We use this information solely to improve our platform and services.

Some cookies on our platform are set by third-party services that we use to operate the platform:

• Stripe — our payment processor may set cookies for secure payment processing, fraud detection, and PCI compliance
• Sentry — our error monitoring service may use cookies or local storage for error tracking and performance monitoring

These third-party cookies are subject to the respective privacy policies of those services. We do not control these cookies and recommend reviewing their privacy policies for more information.

We do not use advertising cookies, retargeting cookies, or third-party tracking cookies for advertising purposes. We do not sell your browsing data to advertisers or ad networks. Our use of cookies is limited to operating the platform, improving the user experience, and ensuring security.

When you visit a business storefront hosted on the Thintent platform (e.g., a print shop's online store), cookies may be set for:

• Shopping basket functionality
• Customer authentication on the storefront
• Storefront session management

Each business on our platform may have their own cookie policy. Please refer to the specific business's cookie policy for details on how they use cookies through their storefront.

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific or all websites
• Set preferences for certain types of cookies
• Receive notifications when a cookie is set

Please note that disabling essential cookies will affect the functionality of the platform and may prevent you from using core features such as logging in or managing your account.

For more information on managing cookies in your browser, visit your browser's help documentation.

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page when we make changes.

If you have any questions about our use of cookies, please contact us at: